Once You Have Lodged Your Application, you can expect Department of Immigration and Border Protection (DIBP) to:
- undertake checks, as required, to confirm that the information and documents you have provided are truthful and accurate.
- finalise your application as quickly as possible and in accordance with Australian law
- explain DIBP’s decisions and in case of a refusal of your visa application, tell you how to apply for review (if your application is refused and you have review rights).
The Department of Immigration and Border Protection (DIBP) expects you to:
- Provide any documents or information DIBP requests within the specified time or tell DIBP immediately if this is not possible.
- Advise of changes in your, or the person acting on your behalf, residential address or other contact details if it will be longer than 14 days.
Have a look:
Form 929 – Change of address and/or passport details
Form 956 – Advice by a migration agent/exempt person of providing immigration assistance
Form 956A – Appointment or withdrawal of an authorised recipient
Tell DIBP if your circumstances change (if you get married, enter a de facto relationship, give birth to a child, change employers etc.)
See: Form 1022 – Notification of changes of circumstances
Let DIBP know if you cannot come to an appointment DIBP Has made with you. Keep your contact with the case officer or section processing your application to a minimum, to allow processing of your own and other applications to proceed as quickly as possible.
Global visa and citizenship processing times:
Global visa and citizenship processing times will be updated monthly, providing you with an indicative time frame for processing applications. Processing times are available for the majority of visa subclasses and citizenship products, but will exclude a few subclasses such as those closed to new entrants, capped and queued, or which have a low volume of applications. Two processing times are displayed, indicating how long it is taking to finalise 75 and 90 per cent of applications submitted globally.
Processing times are impacted each month by changes in application volumes, seasonal peaks, complex cases, and incomplete applications. Processing times include applications lodged online and by paper. Where available, you should lodge your application online as it helps streamline processing arrangements.
Circumstances that affect processing times:
DIBP assesses applications on a case-by-case basis, and actual processing times can vary due to individual circumstances including:
- whether you have lodged a complete application, including all necessary supporting documents
- how promptly you respond to any requests for additional information
- how long it takes to perform required checks on the supporting information provided
- how long it takes to receive additional information from external agencies, particularly in relation to health, character, and national security requirements
- for permanent migration visa applications, how many places are available in the migration program
- for citizenship applications, the time taken to attend a Citizenship Ceremony or receive a Citizenship Certificate.
How to view processing times
You can view current processing times on the page for the specific visa subclass or citizenship type you are applying for. You should check regularly to ensure you know the current processing times for your visa.
To ensure your application falls within the published processing times, you need to submit a complete application. The checklists provided by VISAINFO will assist in making sure you include all required documents in your application.
Capping and Queuing
The Minister has the power to ‘cap’ or limit the number of visas which can be granted each year in a particular visa subclass.
This limit, or cap, applies only for the migration program year in which it is introduced. When a cap is reached, applicants then wait in a queue for visa grant consideration in a following year, subject to places becoming available. Applications are considered for grant in order of their queue date as places become available.
This means that when the number of visas set by the minister for a visa class for the migration program year has been reached, no further visas can be granted in that program year.
Numbers in the queue are subject to:
- changes to planning levels
- changes in demand for a particular visa
- fluctuations due to visa grants, refusals and withdrawals
- fluctuations due to successful review cases which are given priority.
Special circumstances of a compelling or compassionate nature
It is the nature of Family migration that most applications have compelling and compassionate elements. Consequently, it is considered that the fairest way of processing visa applications subject to capping and queuing is in date order.
Partner category visas:
- Partner (subclasses 309/100 and 820/801) visas cannot be capped.
- Prospective Marriage (fiancé) (subclass 300) visas might be subject to capping.
Child category visas:
- Child (subclasses 101 and 802) visas, Dependent Child (subclass 445) visa, Orphan Relative (subclasses 117 and 837) visa and Adoption (subclass 102) visas cannot be capped.
Other Family category visas:
- Aged Dependent Relative (subclasses 114 and 838) visas, Remaining Relative (subclasses 115 and 835) visas and Carer (subclasses 116 and 836) visas are subject to capping.
Parent category visas:
- Parent and Aged parent (subclass 103 and 804) visas are subject to capping.
- Contributory Parent (subclass 173, 143, 884 and 864) visas are not currently capped.